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Introducing Vmail: Private Video Messaging
Introducing Vmail: Private Video Messaging

Learn how to send video messages as easily and securely as email.

Don Charlton avatar
Written by Don Charlton
Updated over a week ago

At Quicki, we believe that asynchronous communication should not be limited to text because tone, body language, and facial expressions are all lost in text-based communication. So, we made sending and receiving private video messages as easy and secure as email; we call it vmail.

Vmail enables asynchronous (turn-based) video conversations that mimic the authenticity, intimacy, and personality of speaking face-to-face. They are much the same as other public video messages that you might share, but they are sent directly from within Quicki, to only the people you select, which makes them inherently private.

While some benefits of vmail are easily measured, such as flexibility and efficiency, other benefits are less tangible but equally important in improving communication.

Some key benefits of vmail:

  • More effective communication. Unlike texts and emails, vmails allow you to share your face, voice, and computer screen to ensure your message is transmitted accurately.

  • Stronger relationships. Vmail allows you to increase the frequency and quality of your remote exchanges, strengthening personal connections across time and space.

  • Increased productivity. By swapping unnecessary meetings, phone calls, and emails with quick vmails, time is saved and productivity is maximized.

So what exactly is vmail and how do I use it?

Vmail is just like email but with video. Using your vmail address on Quicki you can send and receive private video messages. When sending a vmail, you can select any number of recipients, include a subject and short written description, as well as attach files just like you would when sending an email.

  • Sending vmails. Send a private video message directly to someone’s personal vmail address link, or create a Quicki account to send a vmail to anyone, using just their email address.

  • Receiving vmails. Create your own vmail address to receive private video messages. Your vmail address is simply a personal link on the web that gives anyone with access the ability to send a vmail directly to your inbox.


Sending vmails vs. sharing videos

Vmail is optimized for back and forth async video conversations. Video sharing, on the other hand, is one-way communication with video. Video sharing platforms such as Loom and Vidyard are only optimized for the one-way sharing of recorded videos and don’t adequately support two-way video conversations.

Another important distinction between vmail and video sharing has to do with privacy settings. Vmails are by definition private; they can only be accessed by the individuals they are sent to, just like emails. This makes vmail optimal for sharing private feedback, coaching, or other sensitive conversations. On the other hand, when sharing a video, privacy is optional. For example, on Loom, you first share a video and then optionally secure it with a password. Its default setting is not necessarily secure and there are additional steps required to make it secure.


When to send a vmail

While email is a fast and easy way to organize, edit, and share your thoughts, it lacks the intimacy (and often clarity) of face-to-face communication. For some messages, it’s not just the text that matters, but also the manner in which it’s delivered. In these cases, sending a vmail allows you to include the audio and visual cues such as tone, body language, and facial expressions that you can’t attach to an email.

However, not every message needs to be sent through video. Consider sending a vmail when it’s inconvenient to share something in real-time or face-to-face, but you feel that without your face, voice, and/or screen:

  • Your message won’t produce the same results (e.g. coaching and motivating a team)

  • Your message won’t convey your enthusiasm (e.g. announcing a promotion)

  • Your message won’t stand out (e.g. emailing cold prospects)

  • Your message won’t prompt the desired action (e.g. scheduling a product demo)

  • Your message is complex (e.g. demoing a software feature)

  • Your message won’t feel authentic (e.g. sharing a company-wide update)

  • Your message might be misunderstood (e.g. delivering constructive feedback)

From our personal phones to our work computers, Quicki makes it easy to have asynchronous conversations through video. We believe that vmail has the potential to revolutionize how we network and communicate more generally.

Go to https://www.quicki.com/ to try out vmail today.

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